Refund and Returns Policy
Your Satisfaction Is Our Priority – Easy Returns & Transparent Cancellations at Connect Printer
📦 Returns Policy
Eligibility for Returns
You can return a product within 7 days of delivery.
The item must be unused, in its original packaging, and in resellable condition.
Returns are accepted only for:
Wrong item delivered
Defective or damaged product
Product not compatible (if wrongly described)
❌ Non-Returnable Items
Opened cartridges or toners
Products damaged due to improper handling
Items purchased on clearance or as part of final sale promotion
Return Process
Contact our support team at info@connectprinter.co.uk or call us:
India: +91 8744889155
UK: +44 740063683
Provide your order number, reason for return, and photos (if needed)
Our team will guide you through the pickup or return shipping instructions
Note: Return shipping costs may apply unless the issue is due to our error.
Refunds & Processing Time
All eligible refunds will be processed within 5–10 business days
You will receive an email confirmation once your refund is initiated